← Operational work at Digamma

Subject guide · Operational work

Review procurement requests

Digamma handles your procurement requests with an AI employee, from the internal purchase request to a prepared approval. Scope, rules and ongoing operation are agreed together.

Where manual work accumulates

Procurement teams clarify missing cost centers, verify suppliers, check quantities and restrictions, and gather follow-up questions from email, Teams, forms and ERP. Internal purchase requests and MRO needs often require several of these steps before approval.

From intake to handover

  1. 01

    Capture request and attachments

  2. 02

    Match suppliers, information and rules

  3. 03

    Prepare approval or clarification

  4. 04

    Deliver and document the agreed result

One connected area of work

These steps describe a potential work scope. Data access, rules, exceptions and handovers are assessed for your process and agreed before the work starts.

  • Bring together procurement requests and related PDF attachments from agreed channels such as email, forms, Teams or ERP.
  • Identify supplier, item, quantity, cost center, project and requester.
  • Check completeness, approved suppliers, restrictions, value thresholds and existing approval rules.
  • Prepare missing information and discrepancies with sources and specific follow-up questions.
  • Hand the prepared case to the responsible role or into the agreed ERP state.

When a work assessment makes sense

  • Recurring internal procurement requests or MRO needs with repeatable checks.
  • Manual follow-up work despite existing ERP and procurement systems.
  • Available supplier lists, approval rules and a responsible business team.

Managed Work

The work continues after implementation.

Digamma combines the agreed processing steps with ongoing technical operation. This includes processing monitoring, technical error handling and agreed adjustments. Service hours, review tasks and escalation paths are defined in the scope of work.

Explore the operating model on digamma.io ↗

Work in your existing systems

Email, forms, ERP and approved supplier or cost center lists. Access and supported formats are assessed against your environment.

Digital employees and AI agents execute the work steps. Sources, checks and open issues remain traceable for the agreed handover. Your team makes business and commercial decisions according to the defined approval rules.

Which work keeps coming back to your team?

We discuss volume, current processing, systems and the result you need. This establishes whether Digamma can take on the work and what the agreed scope would cover.

Discuss a process