Managed Digital Workforce
We take on recurring commercial work in industry, trade and technical services. From order intake to financial resolution. In your systems. Operated by Digamma.
Experience from working with
For industry, trade and technical services
Capture orders. Reconcile information. Work through exceptions and hand over results. Digamma develops, integrates and operates the digital employees that do this work in your existing systems. Your team decides on business exceptions.
Order Operations
Process orders from email, PDF and Excel. Match customers and items, identify missing information and prepare exceptions for human review. We take on the agreed workflow through to a structured handover.
Explore order intake
Customer order
B–2048After review of open questions
Economic areas of work
The same items under different names. Distributed sites, different prices.
Digital employees connect the data, identify comparable materials and prepare evidenced opportunities for procurement and negotiation.
Cross-site price comparison · Item comparison · Consolidated purchasing
Value Hunting in detailBetween contracts, orders and invoices, agreed advantages get lost.
Digital employees reconcile terms and bring discrepancies with supporting evidence to a business decision.
Contract and terms verification · Invoice review · Discount and rebate checks
Value Protection in detailMissing credits and unused agreements too often remain unresolved.
Digital employees check records, prepare valid claims and track approved cases through to a documented outcome.
Supplier rebate recovery · Credit note resolution · Manufacturer reimbursements
Value Recovery in detailIndustries
Where information moves between inboxes, documents and business systems, recurring work follows. We assess these areas against your specific process.
Connect orders, technical items and variants. Resolve missing information before handover.
Order intake · Item matching · Order clarificationExplore this industryReconcile orders and supplier terms across ranges, customers and locations.
Order intake · Terms verification · Supplier rebatesExplore this industryDigital workers can prepare warranty administration, handle manufacturer inquiries and reconcile outstanding reimbursements with a clear record.
Warranty administration · Manufacturer inquiries · Reimbursement reconciliationExplore this industryConnect customer orders, product data and agreed terms into actionable records.
Order processing · Product data verification · Terms verificationExplore this industryAI agents, business rules and system connections provide the technical foundation for a defined workflow.
Managed Digital Workforce
Capture orders, compare commercial terms and prepare cases with their supporting records.
Work record / B–2048
One order. All together.
One inquiry pending
Capture inputs, check information and hand over the agreed result.
Compare items and terms alongside their conditions, so procurement can make an informed decision.
Terms comparison
Net per unit · USD
Discrepancy · approval pending
Compare agreements and transactions. Present discrepancies with the context needed for approval.
VR–014 / Open case
Credit note outstanding.
Connect supporting records into a case and track the approved resolution.
V–108 / § 4.2
The relevant clause.
4% rebate on the agreed base. Exceptions in the appendix.
Check validity and exceptions
Capture clauses alongside their sources. Make validity and open interpretation visible for business review.
WF–042 / Sources
One connected record.
Matching with source references
Match orders, contracts and invoices to their sources.
Work views with fictional data.
Control is part of the work.
ERP, document management and business applications remain authoritative. Digamma connects approved data and carries out the agreed steps between these systems.
One connection. Four clear layers.
Checked cases, approved steps and handovers
Technical execution and control
Approved documents, reference data and rules
ERP · Document management · Business applications
Security & accountability
Before production starts, we agree roles, data access, approvals and deletion rules.
Our security concept is aligned with ISO/IEC 27001. Certification is planned for Q4 2026.
GDPR requirements inform our planning. Technical and organisational measures, data processing agreements, retention and deletion are defined for each operating arrangement.
Clear ownership of commercial decisions. Your team defines which steps run automatically and when approval is required.
Defined roles, appropriate read and write permissions, plus sources and checks in the case record. The agreed work scope determines access.
Before production starts
Check data access. Test rules and approvals. Accept the result and handover together.
Managed Work / Operated by Digamma
Digamma takes responsibility for integration, technical operation and ongoing improvement. Your team decides on commercial exceptions.
Connect agreed data and systems with appropriate permissions.
Monitor processing and resolve technical issues within the agreed service.
Manage operating quality, reviews and escalations under agreed rules.
Check quality and adapt the work as rules and requirements evolve.
Service scope, responsibilities and escalation paths are agreed before operation starts.
Explore the operating model ↗Evidence over promises
We compare effort, quality and economic contribution against an agreed baseline. Opportunities, confirmed claims and realised outcomes remain separate.
Processed cases and remaining human effort.
Evidenced differences and attributable realised outcomes.
Processing time, error patterns and acceptance criteria.
How we work
Scope, Validate, Deploy and Operate take the agreed work scope into operation.
Production Check
We assess data, exceptions, integrations and operating requirements for a specific process. You receive a defined scope and the next implementation steps.
Discuss a processScope
Agree a bounded area, owners, data sources and acceptance criteria.
Validate
Assess data quality, relevant differences, exceptions and remaining human effort.
Deploy
Agree permissions, reviews and the result state. Release after acceptance.
Operate
Monitor processing, resolve technical issues and measure agreed outcomes.
Good to know
Defined commercial and operational work, from agreed inputs through verification and clarification to a documented result. Digamma develops, integrates and operates the digital employees. Scope, access and responsibilities are agreed for each project.
We define a specific work scope, data sources and acceptance criteria. We configure and test the workflow with representative cases from your business. After acceptance, Digamma takes on the agreed ongoing operation.
A detected difference is an amount to review. A confirmed claim requires verification and an authorised decision. A realised result requires evidence of the actual correction, credit, refund or saving. We keep these states separate.
Your authorised team approves commercial exceptions, supplier communication, claims and transaction changes according to agreed rules. Digital employees prepare the case and evidence. Digamma manages the agreed technical operation.
No. ERP, document management and other existing applications remain authoritative. We agree data access and the endpoint with your IT and process owners. A prepared case, an import file and a confirmed posting are different results.
An industrial project converted PDF and Excel orders into structured TXT output, with a separate review path. The first version was tested. This does not establish a complete live ERP workflow or a general productivity result.
The team behind the work
A team for processes, integration and operation. Meet the people who understand your work and build digital employees to take it on.
Meet our team →digamma.io ↗Work, not software.
Together, we assess a specific business process, your existing systems and its economic potential.
Discuss a process →Prefer to write to us
