Automotive Warranty Operations
Less warranty administration. More value from your aftersales business.
Digital employees take on recurring administrative work around manufacturer warranty claims. From checking workshop records and preparing warranty submissions to following up cases and reconciling outstanding manufacturer reimbursements.
Discuss warranty operations
When administration holds up reimbursement.
Franchised dealer groups and larger authorised workshop organisations check repair orders, chase documentation and handle manufacturer queries. This administration ties up warranty and aftersales specialists and delays billing. Digital employees take on the recurring casework through to a documented status, freeing your team for technical decisions and service operations.
Digital employees in your industry
Digital warranty operations for dealer groups.
Prepare warranty submissions
Check repair orders, vehicle data, labour items and supporting records against manufacturer requirements. Follow up missing information and prepare complete submissions for specialist approval.
Handle manufacturer queries
Record responses and rejection reasons, follow up missing evidence and prepare corrections for further processing. Each case keeps its supporting records and current status.
Reconcile manufacturer reimbursements
Reconcile submitted and approved warranty claims with actual credits. Document outstanding or reduced reimbursements and follow them through as specific cases for resolution.
Your existing systems
Work with your sources.
DMS · Repair orders · Vehicle data · Manufacturer requirements · Supporting records · Manufacturer statements and credits
Controls & approvals
Clear responsibilities.
We configure this new work area around your warranty process and validate it with real cases before production. Specialist approvals remain with your warranty team. DMS and manufacturer portal access and documentation requirements are agreed specifically; automatic submissions and ready-made connectors are not assumed.
Your business value
Reduce administration. Track reimbursement.
Less manual warranty casework and more complete submissions free up time for valuable aftersales work. Outstanding manufacturer reimbursements stay visible. Recovery means additional eligible amounts actually received that were previously unpaid; routine reimbursements remain routine billing.
Work, not software.
Where is your warranty work getting stuck?
With your warranty, aftersales or finance lead, we define the work to take on: records, manufacturer requirements, approvals and the outcome your team receives in operation.